This English version is a translation provided for convenience. In case of any discrepancy between the English and Russian versions, the Russian version shall prevail.
Payment by bank card is made through the Freedom Pay service
VISA and MasterCard cards are accepted for payment
The online payment service is provided in accordance with the Rules of the international payment systems Visa and MasterCard, based on the principles of confidentiality and security of payment, for which the most up-to-date methods of verification, encryption and data transmission over closed communication channels are used. Bank card details are entered on the secure FreedomPay payment page.
On the page for entering bank card details, you will need to enter the card number, the cardholder's name, the card expiry date and the three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the required details are printed on the card itself.
The three-digit security code is the three digits located on the back of the card.
You will then be redirected to your bank's page to enter the 3DSecure code, which you will receive by SMS. If you have not received the 3DSecure code, you should contact the bank that issued your card.
Cases in which a payment may be declined:
○ the bank card is not intended for making payments over the Internet, which you can find out by contacting your Bank;
○ there are insufficient funds on the bank card to make the payment. You can find out more about the availability of funds on the bank card by contacting the bank that issued the bank card;
○ the bank card details have been entered incorrectly;
○ the bank card has expired. The card expiry date is usually indicated on the front of the card (it is the month and year until which the card is valid). You can find out more about the card expiry date by contacting the bank that issued the bank card;
For questions regarding payment by bank card and other questions related to the operation of the Website, you may contact us at the following telephone number: +7-708-675-02-44.
The personal information you provide (name, address, telephone number, e-mail, bank card number) is confidential and is not subject to disclosure. Your credit card details are transmitted only in encrypted form and are not stored on our Web server.
Refund Rules
Once access to the Product has been obtained (activation), the Company is deemed to have rendered the services of granting the rights to use the Product in full.
In the event of early termination of this Agreement, the fee paid for the services rendered is non-refundable.
To obtain a refund for erroneous transactions, you must submit a written application enclosing a copy of your passport and the receipts/payment slips confirming the erroneous debit. This application must be sent to hello@x2pos.com
To obtain a refund to a bank card, you must complete the "Application for Refund", which the Company sends to your email address upon request, and send it together with a copy of your passport to hello@x2pos.com
The refund will be made to the bank card within 21 (twenty-one) business days from the date the Company receives the "Application for Refund".